Posts

The Difference Between a Food Runner and Busser

The Difference Between a Food Runner and Busser Working in a restaurant can be a great way to make some extra money, especially if you’re looking for part-time work. However, it’s important to understand the difference between the various…

Is Consumer Services A Good Career Path?

Is Consumer Services A Good Career Path? Do you enjoy helping people? Are you the type of person who likes to be on the go and meet new people? If so, a career in consumer services may be a good fit for you. Consumer services is a field that…

8 high-paying customer service jobs: What titles to look for in your job search

If you’re thinking about a career in customer service, you’ve probably already picked up on the fact that it’s a pretty broad field right now, with a lot of different types of jobs: agents, representatives, coordinators, specialists, managers,…

9 customer service jobs to apply for this holiday season

The holiday season: hot chocolate, seasonal parties, family togetherness… and lots and lots of expenses that make the season as much of a drain as it is a joy. The good news is there are a host of job opportunities to help you actually pay…

5 top customer service jobs for 2018

Are you looking for your next great job opportunity? If so, then you may want to consider a position in customer service. It’s a growing field with lots of opportunities in a variety of industries and settings, and the great news is that as…

Customer service skills every employee needs

If you work with clients on a regular basis, you always need to be on your game. Being good at customer service means that when you're grumpy, tired, or super-busy, you still project a friendly and professional tone at all times. Even if you’re…

Should you still consider becoming a telephone operator?

It’s an iconic image from the middle of the 20th century: a telephone operator sitting at a crazily lit-up switchboard, wearing headphones and directing phone calls wherever they need to go. Technologically, we’ve moved on and digitized—average…

9 tips for handling difficult customers

Every business, in every sector, in every industry, is filled with difficult clients or customers who make doing your job 10 times harder than it has to be. After a long day of work, it can be enough to make you rage out... or crumple into a…

The 4 cornerstones of great customer service

Chances are, if you’re interviewing for a position in customer service—whether as a customer service rep or another service role—you’ll be asked to define good customer service or to describe what good customer service means to you.…

Common interview questions when applying to a call center (and how to answer them)

Whether they take orders or offer customer service, call centers are all fairly similar. So there are a number of common questions you can expect to be asked when interviewing for a call center job. Here are 8 to anticipate, along with some…