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8 high-paying customer service jobs: What titles to look for in your job search

If you’re thinking about a career in customer service, you’ve probably already picked up on the fact that it’s a pretty broad field right now, with a lot of different types of jobs: agents, representatives, coordinators, specialists, managers,…

Customer service skills every employee needs

If you work with clients on a regular basis, you always need to be on your game. Being good at customer service means that when you're grumpy, tired, or super-busy, you still project a friendly and professional tone at all times. Even if you’re…